Véritable référence dans le monde informatique
Espace collaborateur
Accueil
Société
Qui sommes-nous ?
Valeurs / Atouts
Chiffres clés
Partenaires
Plan d'accès
Prestation
Pôles d'expertise
Secteurs d'activité
Domaines d'intervention
Métiers
Emploi
Offres d'emploi
Politique RH
Formation
Liste de diffusion
X
Accueil
Société
Qui sommes-nous ?
Valeurs / Atouts
Chiffres clés
Mécénat
Partenaires
Plan d'accès
Prestation
Pôles d'expertise
Secteurs d'activité
Domaines d'intervention
Métiers
Emploi
Offres d'emploi
Politique RH
Formation
Liste de diffusion
>
Emploi
>
Détail d'une offre
DÉTAIL DE L'OFFRE
OFFRE D'EMPLOI NUMÉRO 15476
Intitulé du poste
Description du poste
TRANSFORMATION MANAGER Bilingual a plus (French, Portuguese, Spanish) In this role you will play a key role in maximizing business outcomes for Group IT improvement initiatives and projects by contributing end user impact analyses to awareness and adoption campaigns, as well as advising leadership on workers council implications and developing end user risk and issue management plans. This role requires proactive global collaboration with multiple teams including Project teams, Business Partners, Global Onsite Support and Service Desk and End Users. We are looking for a results-driven individual who has demonstrated high level judgement, is pro-active, can take initiative and work independently to resolve issues, collaborate with global teams and deliver tangible behavioral change. Responsibilities Facilitate and support change management and adoption activities Global High (End User) impacting projects and operational initiatives Carry out end user impact and change readiness assessments, stakeholder engagement, sponsorship engagement, communication and training activities Work closely with the project/technical teams to deliver the end user impacts and audience segmentation Support project teams with PoC, UAT and Pilot testing stakeholders and end users to minimise issues prior to go live Work closely with key Group IT stakeholders including IT Business Partner community, Communications, Global Onsite support and Service Desk to ensure effective global and regional engagement Support the Communication teams activities and provide input into the communication plans and content development Work closely with support teams including Service Desk and Onsite Support to ensure a smooth transition into BAU Establish metrics and use available data to track the project/change benefits and feedback into on-going service improvement Requirements Must be available for meetings and collaboration in US, Europe and APAC time zones Excellent written and verbal communication skills Results driven and analytical Positive attitude and ability to take initiative Strong work ethic and ability to work independently and remotely Availability to travel domestically and internationally for business meetings / end user events (up to 10%) Able to work effectively at all levels in an organization Resilient and tenacious with a propensity to persevere Flexible and adaptable; able to work in a fast-paced evolving environment Preferred IT experience Project management Change Management Experience and qualifications (Prosci, APMG) Office 365 Bilingual a plus (French, Portuguese, Spanish)
Type de poste
Date de début
Lieu de mission
Département
Date de dépôt
Niveau de priorité
Postuler à cette offre
<< Retour à la liste des offres